UFAT is our philosophy of what constitutes a quality business software tool. There are four pillars we strive to include in all that we do.
Everything we create should be designed with the end user in mind. Often we become so focused on ticking the technical boxes or aiming to solve the business problems that we overlook the people who have to use it. You can have the best software solution in the world, but if no one wants to use it, its worthless.
Users have come to expect more and more of software over the past 30 years; it should flex or respond to the users specific situation. Flexability means that we account for more than just one scenario. We understand no two businesses operate the same and this means that out software should account for this.
No one likes to be told what to do; so instead of nagging users we try to make them accountable to themselves, their team and their managers. This assists users to understand the impact they have on their organisation.
With business critical applications it’s important to keep accurate records. We take care of basic tasks like audit trails, edit records and system usage. We don’t want to hinder our users and their ability to carry out a task but we keep records should they ever need to be audited.