How We Work

Building Success, One Streamlined Process At A Time

Full Service Web Agency

We’re not the kind of agency that just build what’s spec’d. We strive to build exciting and innovative work that streamline your business processes.

To work with you, we’ve developed our process to understand the way you work. Only then can we make decisions that serve to your bottom line, every day, every minute. We have a user-centred philosophy which is fuelled by strategic analysis and backed by the latest technology to deliver the best in digital products and experiences.


Everything we create should be designed with the end user in mind. Often we become so focused on ticking the technical boxes or aiming to solve the business problems that we overlook the people who have to use it. You can have the best software solution in the world, but if no one wants to use it, its worthless.


Users have come to expect more and more of software over the past 30 years; it should flex or respond to the users specific situation. Flexability means that we account for more than just one scenario. We understand no two businesses operate the same and this means that out software should account for this.


No one likes to be told what to do; so instead of nagging users we try to make them accountable to themselves, their team and their managers. This assists users to understand the impact they have on their organisation.


With business critical applications it’s important to keep accurate records. We take care of basic tasks like audit trails, edit records and system usage. We don’t want to hinder our users and their ability to carry out a task but we keep records should they ever need to be audited.

The Project Lifecycle

Analysis & Strategy

Let’s discuss your project! Our consultation is an opportunity to understand your processes and goals. Our project managers will map out the process journey, establish time frames, and identify required features. With a solid plan in place, we move onto the design phase to bring your vision to life.


Our designers use the analysis to create captivating designs that align with your project goals. We prioritise functionality to guide you through the look and feel of your project, providing more than just a flat image design. Whether it’s software or websites, we’re dedicated to delivering designs that exceed your expectations.

Development & Testing

We develop and thoroughly test your project using industry-standard tools. With our automated build processes, we ensure quality and detect coding issues while enforcing development rules before deployment. Our developers use the latest industry standards to safeguard the functionality of your project for the long term. You can trust us to deliver a high-quality product that meets your needs.


Once you’re completely satisfied with the final product, our server administrators will deploy it to the live environment seamlessly. We provide flexible hosting options, from using your own server to hosting on our AWS cloud servers, to launching on the Apple Store or Play Store. Our goal is to ensure a hassle-free launch, and we’re committed to making it happen.


offer ongoing support for software on a case-by-case basis and maintenance plans for websites with annual and ad-hoc support available. At OnePoint, we understand that each project is unique, and we’re committed to providing personalised support to ensure your success.

OnePoint Solutions 2023 Logo White